Microsoft 365 Identity and Services

5 Days | Instructor-led training | Intermediate | English

This course covers three central elements of Microsoft 365 enterprise administration – Microsoft 365 tenant and service management, Office 365 management, and Microsoft 365 identity management.In Microsoft 365 tenant and service management, you will examine all the key components that must be planned for when designing your Microsoft 365 tenant. Once this planning phase is complete, you will learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, and security groups. Finally, you will learn how to manage your tenant, which includes the configuration of tenant roles and managing your tenant health and services.With your Microsoft 365 tenant now firmly in place, you will examine the key components of Office 365 management. This begins with an overview of Office 365 product functionality, including Exchange Online, SharePoint Online, Microsoft Teams, additional product resources, and device management. You will then transition to configuring Office 365, with a primary focus on configuring Office client connectivity to Office 365. Finally, you will examine how to manage Office 365 ProPlus deployments, from user-driven client installations to centralized Office 365 ProPlus deployments.

Audience profile

This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 role-based administrator certification paths.



  • Completed a role-based administrator course such as Messaging, Teamwork, Security and Compliance, or Collaboration.
  • A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
  • A proficient understanding of general IT practices.

Course Outline

Module 1: Designing Your Microsoft 365 Tenant

  • Planning Microsoft 365 in your On-premises Infrastructure
  • Planning Your Identity and Authentication Solution
  • Planning Your Service Setup
  • Planning Your Hybrid Environment
  • Planning Your Migration to Office 365

Module 2: Configuring Your Microsoft 365 Tenant

  • Planning Your Microsoft 365 Experience
  • Configuring Your Microsoft 365 Experience
  • Managing User Accounts and Licenses in Microsoft 365
  • Managing Security Groups in Microsoft 365
  • Implementing Your Domain Services
  • Leveraging FastTrack and Partner Services

Module 3: Configuring your Microsoft 365 Tenant

Lab : Configuring your Microsoft 365 Tenant
  • Set up a Microsoft 365 Trial Tenant

Module 4: Managing Your Microsoft 365 Tenant

  • Configuring Tenant Roles
  • Managing Tenant Health and Services

Module 5: Managing your Microsoft 365 Tenant

Lab : Managing your Microsoft 365 Tenant
  • Exercise 1 – Manage Administration Delegation
  • Exercise 2 – Configure Office 365 Message Encryption (OME)
  • Exercise 3 – Monitor and Troubleshoot Office 365

Module 6: Office 365 Overview

  • Exchange Online Overview
  • SharePoint Online Overview
  • Teams Overview
  • Additional Resources Overview
  • Device Management Overview

Module 7: Office 365 Overview

Lab : Office 365 Overview
  • Exchange Online Overview
  • SharePoint Online Overview
  • Teams Overview

Module 8: Configuring Office 365Lessons

  • Office 365 Client Overview
  • Configuring Office Client Connectivity to Office 365

Module 9: Managing Office 365 ProPlus Deployments

  • Managing User-Driven Client Installations
  • Managing Centralized Office 365 ProPlus Deployments
  • Configuring Office Telemetry
  • Configuring Microsoft Analytics

Module 10: Managing Office 365 ProPlus installations

Lab : Managing Office 365 ProPlus installations
  • Prepare an Office 365 ProPlus Managed Installation
  • Manage a Centralized Office 365 ProPlus Installation
  • Deploy and Configure Office Telemetry Components

Module 11: Planning and Implementing Identity Synchronization

  • Introduction to Identity Synchronization
  • Planning for Azure AD Connect
  • Implementing Azure AD Connect
  • Managing Synchronized Identities
  • Password Management in Microsoft 365

Module 12: Implementing Identity Synchronization

Lab : Implementing Identity Synchronization
  • Set up your organization for identity synchronization
  • Implement Identity Synchronization

Module 13: Implementing Application and External Access

  • Implementing Applications in Azure AD
  • Configuring Azure AD App Proxy
  • Designing Solutions for External Access


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