Training Program



  • Proficient understanding of DNS.
  • Basic understanding of messaging within Exchange Server or Exchange Online.
  • Basic understanding of Active Directory and domain controller infrastructure along with identity management.
  • Basic functional experience with Microsoft 365 services and directory synchronization.
  • At least 5 years of general IT experience.

Course Outline

Module 1: High Availability for Exchange Servers

  • Planning High Availability for Mailbox Servers
  • High Availability for Client Access Service
  • High Availability for Transport
  • Implementing Site Resilience

Module 2: Managing Disaster Recovery

  • Planning for Disaster Recovery
  • Implementing Backup Strategies
  • Restoring Mailboxes, Databases, and Servers

Module 3: Managing Public Folders

  • Planning the Public Folder Hierarchy
  • Implementing and Managing Public Folders
  • Troubleshooting Public Folders

Module 4: Public Folder Management and Disaster Recovery

Lab : Public Folder Management and Disaster Recovery
  • Troubleshooting Mail Flow and Connectivity Issues
  • Disaster recovery using eDiscovery and In-place Holds


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