Windows 10

5 Days | Instructor-led training | Intermediate | English

In this course, students will learn how to support and configure Windows 10 desktops in an organizational environment. Students will develop skills that include learning how to install, customize, and update Windows 10 operating systems. Students will learn how to managing storage, files, and devices as well as how to configure network connectivity for Windows 10. Students will also learn how to secure the Windows 10 OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows 10.

Audience profile

Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

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Description

Prerequisites

  • Basic understanding of computer networks and hardware concepts.
  • Basic understanding of OS and Application concepts.
  • Experience with using the Windows OS

Course Outline

Module 1: Installing Windows

Lessons
  • Introducing Windows 10
  • Windows 10 Editions and Requirements
  • Deployment Options
  • Upgrading to Windows 10
  • Deployment Tools
Lab: In-place upgrade of Win 7 to Win 10
Lab: Migrating User Settings using USMT
  • Understanding the different editions and features of Windows 10.
  • Understand the Windows 10 client installation options.
  • Practice installing Windows 10.
  • Migrate content using the User State Migration Tool.

Module 2: Post-installation Configuration and Personalization

Lessons
  • Configure and Customize the Windows Start Menu
  • Common Configuration Options
  • Advanced Configuration Methods
  • Managing Drivers and Devices
Lab: Using Settings App & Control Panel
Lab: Using Group Policy Objects
Lab: Using PowerShell to Configure Windows
Lab: Managing local and network printers
  • Customize the Windows 10 UI
  • Configure device specific settings such as power plans and mobile device options.
  • Use the Windows control panel and setting app to configure settings.
  • Perform tasks using Windows PowerShell.
  • Describe concepts related to drivers.
  • Describe printer management concepts.
  • Configure client-side printing and managing print server properties.

Module 3: Updating Windows in Windows 10

Lessons
  • Windows Servicing Model
  • Updating Windows
Lab: Updating Windows 10
  • Describe the Windows servicing model.
  • Configure Windows update settings.
  • Describe updating Windows using WSUS.
  • Describe updating Windows using Windows Update for Business.
  • Configure Windows update using group policy.

Module 4: Configuring Networking

Lessons
  • Configure IP Network Connectivity
  • Implement Name Resolution
  • Implement Wireless Network Connectivity
  • Remote Access Overview
  • Remote Management
Lab: Configuring Network Connectivity
Lab: Configuring and Testing Name Resolution
Lab: Remote Management
  • Configure IP network connectivity.
  • Describe how name resolution works.
  • Describe remote access technologies like VPNs.
  • Configure Windows for remote management and access.

Module 5: Configuring Storage

Lessons
  • Overview of storage options
  • Managing Local Storage
  • Maintaining Disks and Volumes
  • Managing Storage Spaces
Lab: Managing Storage
Lab: Compressing Folders
Lab: Enabling Disk Quotas
Lab: Creating a Storage Space
Lab: Synchronizing files with OneDrive
  • Describe the options and benefits of local, cloud, and virtual storage.
  • Configure OneDrive.
  • Configure local disk partitions and volumes.
  • Describe the capabilities and benefits of Storage spaces.

Module 6: Managing Apps in Windows 10

Lessons
  • Providing Apps to Users
  • Managing Universal Windows Apps
  • Web Browsers in Windows 10
Lab: Side loading an App
Lab: Installing and Updating Microsoft Store Apps
Lab: Configuring Internet Explorer Enterprise Mode
  • Describe the different types of applications.
  • Install applications manually and using automated methods.
  • Manage application deployment using the Windows Store.
  • Learn about web browser features in Windows 10.

Module 7: Configuring Authorization & Authentication

Lessons
  • Authentication
  • Configuring User Account Control
  • Implementing Device Registration
Lab: Lab: Joining a Domain
Lab: Lab: Creating Security Policies
Lab: Lab: Configuring UAC
  • Describe the different methods for securing data and the Windows 10 OS.
  • Describe the different types of user and service accounts.
  • Configure Windows Hello.
  • Configure user account control.

Module 8: Configuring Data Access and Usage

Lessons
  • Overview of File Systems
  • Configuring and Managing File Access
  • Configuring and Managing Shared Folders
Lab: Creating, Managing, and Sharing a Folder
Lab: Using Conditions to Control Access and Effective Permissions
  • Describe the differences and benefits of supported file systems.
  • Configure file and folder permissions.
  • Configure shared folders.
  • Secure Windows through local policy settings.

Module 9: Configuring Threat Protection and Advanced Security

Lessons
  • Malware and Threat Protection
  • Windows Defender
  • Connection Security Rules
  • Advanced Protection Methods
Lab: Lab: Configuring Windows Defender
Lab: Lab: Creating Firewall Rules
Lab: Lab: Creating Connection Security Rules
Lab: Lab: Using EFS
Lab: Lab: Using Bit locker
Lab: Lab: Configuring App Locker
  • Identify common security threats.
  • Describe the methods by which you can mitigate these common security threats.
  • Describe the different methods of encryption.
  • Describe how Windows firewall can secure the device.
  • Describe the benefits of using IPSec.
  • Describe the different features of Windows Defender.
  • Describe the benefits of using App Locker.

Module 10: Supporting the Windows 10 Environment

Lessons
  • Windows Architecture
  • Support and Diagnostic Tools
  • Monitoring and Troubleshooting Computer Performance
Lab: Monitoring Events
Lab: Monitoring Reliability and Performance
  • Describe the Windows architecture.
  • Describe key stages in troubleshooting.
  • Describe the purpose and benefits of the various tools in Windows.
  • Use monitoring tools to establish a performance baseline
  • Optimize performance on Windows 10 clients.

Module 11: Troubleshooting Files & Applications

Lessons
  • File Recovery in Windows 10
  • Application Troubleshooting
Lab: Using File History to Recover Files
Lab: Troubleshooting Desktop Apps
Lab: Troubleshooting Application Compatibility Issues
Lab: Troubleshooting Microsoft Edge Issues
  • Describe the different methods of file recovery.
  • Configure Windows 10 to support individual file and system recovery.
  • Recover a device using the Reset This PC function.
  • Solve application compatibility issues with the Application Compatibility Toolkit.
  • Troubleshoot common browser issues.

Module 12: Troubleshooting the OS

Lessons
  • Troubleshooting Windows Startup
  • Troubleshooting Operating System Service Issues
Lab: Recovering using Reset This PC
Lab: Recovering using a Restore Point
  • Describe the various methods identifying and recovering from startup issues.
  • Describe when to use the various advanced startup options.
  • Identify and disable a failed service.
  • Identify and mitigate common locked account scenarios.

Module 13: Troubleshooting Hardware and Drivers

Lessons
  • Troubleshooting Device Driver Failures
  • Overview of Hardware Troubleshooting
  • Troubleshooting Physical Failures
Lab: Recovering using Driver Rollback
  • Troubleshoot and remediate driver issues.
  • Troubleshoot Peripherals
  • Diagnose and replace hardware.

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