Description

Prerequisites

  • Basic understanding of computer networks and hardware concepts.
  • Basic understanding of OS and Application concepts.
  • Experience with using the Windows OS

Course Outline

Module 1: Installing Windows

Lessons
  • Introducing Windows 10
  • Windows 10 Editions and Requirements
  • Deployment Options
  • Upgrading to Windows 10
  • Deployment Tools
Lab: In-place upgrade of Win 7 to Win 10
Lab: Migrating User Settings using USMT
  • Understanding the different editions and features of Windows 10.
  • Understand the Windows 10 client installation options.
  • Practice installing Windows 10.
  • Migrate content using the User State Migration Tool.

Module 2: Post-installation Configuration and Personalization

Lessons
  • Configure and Customize the Windows Start Menu
  • Common Configuration Options
  • Advanced Configuration Methods
  • Managing Drivers and Devices
Lab: Using Settings App & Control Panel
Lab: Using Group Policy Objects
Lab: Using PowerShell to Configure Windows
Lab: Managing local and network printers
  • Customize the Windows 10 UI
  • Configure device specific settings such as power plans and mobile device options.
  • Use the Windows control panel and setting app to configure settings.
  • Perform tasks using Windows PowerShell.
  • Describe concepts related to drivers.
  • Describe printer management concepts.
  • Configure client-side printing and managing print server properties.

Module 3: Updating Windows in Windows 10

Lessons
  • Windows Servicing Model
  • Updating Windows
Lab: Updating Windows 10
  • Describe the Windows servicing model.
  • Configure Windows update settings.
  • Describe updating Windows using WSUS.
  • Describe updating Windows using Windows Update for Business.
  • Configure Windows update using group policy.

Module 4: Configuring Networking

Lessons
  • Configure IP Network Connectivity
  • Implement Name Resolution
  • Implement Wireless Network Connectivity
  • Remote Access Overview
  • Remote Management
Lab: Configuring Network Connectivity
Lab: Configuring and Testing Name Resolution
Lab: Remote Management
  • Configure IP network connectivity.
  • Describe how name resolution works.
  • Describe remote access technologies like VPNs.
  • Configure Windows for remote management and access.

Module 5: Configuring Storage

Lessons
  • Overview of storage options
  • Managing Local Storage
  • Maintaining Disks and Volumes
  • Managing Storage Spaces
Lab: Managing Storage
Lab: Compressing Folders
Lab: Enabling Disk Quotas
Lab: Creating a Storage Space
Lab: Synchronizing files with OneDrive
  • Describe the options and benefits of local, cloud, and virtual storage.
  • Configure OneDrive.
  • Configure local disk partitions and volumes.
  • Describe the capabilities and benefits of Storage spaces.

Module 6: Managing Apps in Windows 10

Lessons
  • Providing Apps to Users
  • Managing Universal Windows Apps
  • Web Browsers in Windows 10
Lab: Side loading an App
Lab: Installing and Updating Microsoft Store Apps
Lab: Configuring Internet Explorer Enterprise Mode
  • Describe the different types of applications.
  • Install applications manually and using automated methods.
  • Manage application deployment using the Windows Store.
  • Learn about web browser features in Windows 10.

Module 7: Configuring Authorization & Authentication

Lessons
  • Authentication
  • Configuring User Account Control
  • Implementing Device Registration
Lab: Lab: Joining a Domain
Lab: Lab: Creating Security Policies
Lab: Lab: Configuring UAC
  • Describe the different methods for securing data and the Windows 10 OS.
  • Describe the different types of user and service accounts.
  • Configure Windows Hello.
  • Configure user account control.

Module 8: Configuring Data Access and Usage

Lessons
  • Overview of File Systems
  • Configuring and Managing File Access
  • Configuring and Managing Shared Folders
Lab: Creating, Managing, and Sharing a Folder
Lab: Using Conditions to Control Access and Effective Permissions
  • Describe the differences and benefits of supported file systems.
  • Configure file and folder permissions.
  • Configure shared folders.
  • Secure Windows through local policy settings.

Module 9: Configuring Threat Protection and Advanced Security

Lessons
  • Malware and Threat Protection
  • Windows Defender
  • Connection Security Rules
  • Advanced Protection Methods
Lab: Lab: Configuring Windows Defender
Lab: Lab: Creating Firewall Rules
Lab: Lab: Creating Connection Security Rules
Lab: Lab: Using EFS
Lab: Lab: Using Bit locker
Lab: Lab: Configuring App Locker
  • Identify common security threats.
  • Describe the methods by which you can mitigate these common security threats.
  • Describe the different methods of encryption.
  • Describe how Windows firewall can secure the device.
  • Describe the benefits of using IPSec.
  • Describe the different features of Windows Defender.
  • Describe the benefits of using App Locker.

Module 10: Supporting the Windows 10 Environment

Lessons
  • Windows Architecture
  • Support and Diagnostic Tools
  • Monitoring and Troubleshooting Computer Performance
Lab: Monitoring Events
Lab: Monitoring Reliability and Performance
  • Describe the Windows architecture.
  • Describe key stages in troubleshooting.
  • Describe the purpose and benefits of the various tools in Windows.
  • Use monitoring tools to establish a performance baseline
  • Optimize performance on Windows 10 clients.

Module 11: Troubleshooting Files & Applications

Lessons
  • File Recovery in Windows 10
  • Application Troubleshooting
Lab: Using File History to Recover Files
Lab: Troubleshooting Desktop Apps
Lab: Troubleshooting Application Compatibility Issues
Lab: Troubleshooting Microsoft Edge Issues
  • Describe the different methods of file recovery.
  • Configure Windows 10 to support individual file and system recovery.
  • Recover a device using the Reset This PC function.
  • Solve application compatibility issues with the Application Compatibility Toolkit.
  • Troubleshoot common browser issues.

Module 12: Troubleshooting the OS

Lessons
  • Troubleshooting Windows Startup
  • Troubleshooting Operating System Service Issues
Lab: Recovering using Reset This PC
Lab: Recovering using a Restore Point
  • Describe the various methods identifying and recovering from startup issues.
  • Describe when to use the various advanced startup options.
  • Identify and disable a failed service.
  • Identify and mitigate common locked account scenarios.

Module 13: Troubleshooting Hardware and Drivers

Lessons
  • Troubleshooting Device Driver Failures
  • Overview of Hardware Troubleshooting
  • Troubleshooting Physical Failures
Lab: Recovering using Driver Rollback
  • Troubleshoot and remediate driver issues.
  • Troubleshoot Peripherals
  • Diagnose and replace hardware.

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