Services

Resilience Beyond Disruption.

Business Continuity Management (BCM)

Unexpected events — from cyberattacks and supply chain disruptions to pandemics or system failures — can paralyze operations if not managed properly. Intellize helps organizations build resilience through a structured Business Continuity Management (BCM) framework, ensuring you can continue critical functions no matter what happens.

Our BCM consulting services are designed in alignment with ISO 22301:2019 (Business Continuity Management Systems)Bank Negara Malaysia’s BCM Guidelines, and other local regulatory requirements such as CGSO Pekeliling Am Bil. 1/2025. We focus on integrating business continuity into your culture, governance, and daily operations — not just compliance.

Scope Of Work

How We Support Your Organisation?

Current State Assessment & Gap Analysis

We assess your organisation’s current BCM maturity, governance structure, continuity capabilities, and operational readiness to identify gaps, risks, and improvement opportunities.

Key Activities:

  • BCM maturity assessment
  • Governance & policy review
  • Continuity capability evaluation
  • ISO 22301 alignment review
  • Gap analysis & improvement roadmap
  • Crisis readiness assessment

Business Impact Analysis (BIA) & Risk Assessment

We identify critical business functions, operational dependencies, and potential risks that may impact your organisation’s ability to maintain operations during disruptions.

Key Activities:

  • Critical business function identification
  • Dependency mapping
  • Risk & threat assessment
  • Impact analysis
  • Recovery priority identification
  • RTO & RPO determination
  • Risk mitigation recommendations

Plan Development & Documentation

We create structured and actionable BCM documentation aligned with operational, regulatory, and business requirements.

Key Activities:

  • Business Continuity Plan (BCP) development
  • Crisis Management Plan (CMP) development
  • Emergency Response Procedure (ERP) development
  • Recovery procedure documentation
  • Escalation & communication workflow design
  • Roles & responsibilities definition
  • Recovery playbook preparation

Awareness, Training & Simulation

We strengthen organisational preparedness through awareness programmes, training sessions, and simulation exercises.

Key Activities:

  • BCM awareness sessions
  • Leadership & management workshops
  • Tabletop exercises
  • Crisis simulation exercises
  • Recovery drills & testing
  • Crisis communication exercises
  • Post-exercise reporting & improvement recommendations

BCM Strategy Development

We develop practical continuity and recovery strategies to help organisations sustain critical operations and minimize disruption impact.

Key Activities:

  • Business continuity strategy design
  • Recovery strategy development
  • Alternate workplace planning
  • Workforce continuity planning
  • Crisis management structure design
  • Supplier & third-party continuity planning
  • Communication strategy development

Continuous Improvement & Program Maintenance

We help organizations sustain and continuously improve their BCM programme to remain effective against evolving risks and operational changes.

Key Activities:

  • BCM governance support
  • Plan review & maintenance
  • Testing programme management
  • Audit readiness support
  • Corrective action tracking
  • Lessons learned review
  • Continuous improvement initiatives
  • Regulatory & compliance alignment

End-to-End

Deliverables

What Sets Intellize Apart?

We combine industry frameworks, real incident scenarios, and interactive exercises to ensure participants leave with actionable skills — not just theory.

Experienced consultants certified in ISO 22301, ISO 22361, and DRI disciplines.

From policy development to testing and automation.

Fully aligned with BNM, CGSO, and ISO guidelines.

ZePilot™ platform to automate plan execution, communication, and reporting.

 

Successful implementations across government agencies, GLCs, and private sector clients.

 

Let’s Build Resilience Together

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